Contact Escape Sacramento

Got a question? Suggestion/request? Awesome idea for a puzzle? Contact Escape Sacramento (that’s us) and we’ll get back to you within two business days. If it’s been a while and you still haven’t heard back from us, please check your spam/trash/promotions folder for a reply, and if you don’t find one, feel free to follow up; nobody’s spam filter is perfect, and that includes us.

CANCELLATION & REFUND POLICY: Due to the nature of our games, tickets are limited and we rely on advance bookings to keep a consistent schedule. Our new refund policy is as follows:

14+ days notice = Full refund processed within 48 hours

8-14 days notice = Full credit towards another escape game in the future

7 days notice = 50% escape credit towards another escape game in the future

Less than 24 hours = No refund or credit

VENUE HOURS:
Because our games operate by appointment only, our venue hours vary. If you need to get in contact, the best way is through email or by calling us.

Call Us:
Mondays-Fridays  10am – 6pm
Saturdays  9am – 9pm
Sundays  10am – 7pm

(916) 741-0299

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